Mr G and Mrs E Forrest, Clifton, Bristol

We felt our initial brief was a tricky one - a kitchen which fitted in with the Victorian period feel of our home but also allowed us to put in very modern appliances and fittings without them feeling out of place.

We also had a strict budget, which was tight for the quality of kitchen that we wanted.David and James are excellent listeners and were very quick to understand our needs and preferences.

Their initial design was 95% there, both in terms of styling and budget. They proposed the use of innovative materials, techniques and accessories, which have ensured that the finished kitchen is just that bit different and entirely practical.Planning and fitting the kitchen was a major project and an emotional one, as this room is at the heart of our home. David was always sympathetic and quick to offer help where possible, as we battled with builders and surveyors through the ever increasing list of pre-work which set back the kitchen fitting several times.

When the project finally came under David's control, we were impressed by his eye for detail and the speed with which any problems arising were rectified.

Their chosen fitter cared about build quality and finishing, which made the whole process much less stressful.We now have a kitchen that we are truly proud of - it is stylish, beautifully built and very usable, with more than enough storage space (something we never expected to have!). It also came in on budget and without compromise.

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